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Rachel Kim
Rachel Kim
Customer Relations Manager

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Rachel Kim

Rachel Kim manages customer relations at SoCal Rentals, serving as the primary point of contact for accounts, onboarding new clients, and ensuring long-term clients always feel taken care of. Her warm, proactive communication style has helped SoCal Rentals build the loyal client base it is known for.

Rachel brings a background in account management from the media and entertainment sector, where she spent six years managing client relationships for a post-production facility in Burbank. She transitioned to rental services because she wanted to be involved earlier in the production process — closer to the creative work happening on set.

If you're a new client looking to set up a rental account, or an existing client with questions about your orders, billing, or account preferences, Rachel is your first call.

Areas of Expertise

Client relations, account management, onboarding, billing inquiries, customer retention.